Frequently Asked Questions
Where is Silk Botanics based?
Silk Botanics is proudly based in Lebanon, where all our products are crafted locally with care and quality.
Do you have a physical store?
We currently operate online only, making it easy for you to shop from anywhere.
How long will it take to receive my order?
Usually, orders arrive within 1 to 5 business days.
Are your products suitable for all skin and hair types?
Yes, our products are designed with natural ingredients to suit a wide range of skin and hair types.
Are your products cruelty-free?
Absolutely! None of our products or ingredients are tested on animals.
How should I store my products?
Store them in a cool, dry place away from sunlight.
How can I contact customer support?
Reach out via Instagram DM or WhatsApp. We're happy to assist!
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